We value your patronage!. Please read our returns and exchange policy carefully.
- Items purchased from Luxe Parisian are eligible for an exchange or Store Credit Coupon for the amount of the piece/s returned within 15 days from the date you received your order.
- This Store Credit Coupon has no expiration.
- Ship your package using a traceable method, and retain a copy of the recipe as proof. If the package does not reach us safely we will not be able to complete the exchange .
- The shipping cost incurred for returning item/s to Luxe Parisian for an exchange or a e-store credit coupon are not covered or reimbursed by us.
- Luxe Parisian will accept your return of unworn, unwashed, unaltered merchandise / Please exercise caution when trying on garments as we will not accept returns or exchanges on soiled items for obvious hygiene reasons.
- Items purchased on sale or used with a promo code are eligible for store credit only.
- Any items purchased at a discount of 40% or higher is considered final sale. Final sale items cannot be returned.
- We do not offer REFUNDS unless the item you received is deemed faulty by Luxe Parisian. In the unlikely case that you receive a faulty item, please email us at email@example.com and we will assist you to quickly resolve the issue.
- Unfortunately, we can not accept any returns that do not meet these requirements.
- To request a return, simply email firstname.lastname@example.org quoting your order number and other relevant information.
- Our warehouse locations are based in the UK and Canada. We will provide you the returns address in our communications with you.
- To allocate a Returns Authorisation (RA) number for you, we absolutely need your name, email, order number
By placing an order you are acknowledging and accepting all the international shipping terms.
Please email email@example.com if you have any questions about this policy or need any assistance.